(keitai-l) thoughts on demos of mobile apps

From: Michael Turner <leap_at_gol.com>
Date: 05/15/01
Message-ID: <004501c0dd42$d35ad7e0$0961fea9@leap>
A friend of mine is starting to look into
doing a site, and I wrote him some suggestions
based on my slim base of experience.

It then occurred to me that others here
might be interested, and might have helpful
hints (even, I hope, corrections) to offer.

So here it is:

---

Prototyping is pretty easy if you
already have the back-end application
framework - you can't display much
content on a phone, for one thing, so
there's not much use in putting a lot
of effort into anything but keeping it
brief, at least on the phone side.

For i-mode, you're basically just
doing an HTML subset on the
front end (plus a little).  Not much
learning curve at all.

This doesn't make it effort-free,
though.  Some things might be
harder.

I'm not sure if my experience of
doing i-mode demos has many
lessons for you, but....

If I had to do it again, I'd go in
with some things to compensate
for the relatively low experiential
profile of the phone.  Here they
are:

(1) do a very nice, orderly, rehearsed
    presentation, with nice printed
    materials they could take away.

(2) have an impressive-looking desktop-
    browser site-management front-
    end (at least slightly beyond
    storyboard level in actual
    functionality)

(3) do the demo on nice phones -
    good color, good sound, sizable
    screen.  Maybe bring more than
    one of them, besides your own.

(4) go to lunch with them, taking the
     phones, and keep the prospective
     customers looking at, tinkering with, and
     asking questions about the app
     before, during and after the meal.
     This might seem redundant,
     but I think it would help to really
     underscore the mobility of the
     application.  Make enough
     of your management-console
     functionality available via i-mode that
     you can unglitch the demo app
     if need be, over coffee somewhere,
     while still talking with them AWAY
     FROM THE OFFICE, and preferably
     in something like the end-user's
     expected environment.

Finally: bring along someone who
really knows how to close deals.
(I don't.)  The chances of a successful
sale drop dramatically if you don't
get a signature at the end of the
presentation.  Making it look like
magic is not the same thing as
selling.

-m



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Received on Tue May 15 16:27:17 2001