(keitai-l) keitai usability

From: D. Dimitrov <dimiter_at_blue-edge.bg>
Date: 01/26/04
Message-ID: <40152EA2.5080403@blue-edge.bg>
Christian Anderson wrote:

>Yeah, its definitely good to talk about usability, but maybe it should have
>its own thread? Then we can complain and praise our phones there rather than
>stray off topic?
>
I want to raise the question: is anyone else upset by the user interface 
of the SonyEricsson phones?

I find the jog-dial very annoying in certain situations and relatively 
usable in others.  It's convenient to quickly scroll through the 
hierarchical address book, but it's annoying as hell when you try to 
play a game which uses the up/down keys.

It also seems that the SE models are one of the few which do not support 
choosing a top level menu item using a single key from the keypad 
(opposed to moving a marker with the arrows and choosing the active item 
with the 'select' key).

On the positive side, the rotating camera of  A5402S is pretty cool 
(though I'd trade it for decent keyboard navigation)...

Now let's go to the software (here my comments are specifically about 
A5402S).  The first thing a user notices is the flashing and bubbling 
menu icons, which are only five... Next to the icons we see text labels, 
but guess what - they have nothing to do with them. The text labels are 
the options of the currently selected icon. When we press the 'select' 
key (in fact we press the jog dial), a menu marker appears and all 
becomes clear. The rest looks like an ordinary hierarchical menu with 
the exception that we still have all the top-level icons on the left of 
the menu items (but since we already know this trick, we'll just pay no 
attention to them). After I got used to these UI peculiarities, I never 
had much trouble finding a function I was looking for (except for the 
rather obscure ones, like 'how to turn off the minute-minder').

The mail client is pretty decent and all the features like attaching of 
multiple images, shoot&send, templates, etc. are pretty usable.

And at last, we come to the camera software. In the shoot mode, we see 
the whole image immediately after we shoot, but once we save it there is 
no way to view it (whole on one screen) again. Even in the max zoom-out 
the images are still cropped and the user should scroll vertically (I 
suppose they made it to justify the presence of that jog-thing). Also, I 
miss a next/prev image buttons (could have been mapped to left/right arrow).

As a conclusion, I would say that A5402S is pretty good phone 
(especially if you don't read Japanese :-), but there are a few UI 
bloopers which if fixed could notably enhance the overall user experience.

cheers,
Dimiter
Received on Mon Jan 26 17:18:34 2004